Airtel — International Roaming Deposit not refunded

Address:

Hyderabad, Andhra Pradesh

I had paid Rupees 4500 as International Roaming deposit to Airtel in Mar 2010. Once I returned from International travel I had requested Airtel to refund the deposit. But till date they have not done this. They have been giving various excuses. IT IS CLOSE TO 2 YEARS!

Even talking to their Nodal Officers and Apellates does not make any difference. Everytime Airtel rep calls, I have to start the story from 2010 - they always act as if this is the first time they are hearing my issue. Not sure what kind of customer service system they maintain.

There were multiple Service Requests that have been raised to no avail. The latest SR # is 45953678.

Rgds,
Arun
Airtel Relationship # : [protected]