[Resolved]  Airtel Internet Connection — Services failure, poor quality of response

dear sir,

i m a costomer of airtel. i have a internet conection of airtel,which is conect through simple lancable(ethernet). but before take this connection ,i say to your local area incharge that i want to net with "USB" cable . but he provide me net with simple lancable.after that i talked to costmor care & superviser .then after that he said to me that we will provide USB after three days. then i waited them.after three days he said to me that we are sending USB within 3 hour .but after 3 hour he toled to me that we can't provide USB. because this scheme hase closed.during in this three days i was waiting to USB.and this time was very valueble for me.and i was must need o[censored]SB.and i was hope that the USB provide to me.but it could not happen.if the superviser told me in the starting that this scheme is off then i thinked about another solution. and also the behaviour of all person was not well.
THE NAME OF SUPERVISERS IS -

1: Mr. VINAY KUMAR (bhopal)
2: Mr. SANTOSH
3: Mr. ARUN PRAJAPAT

plz accept my request & reply to me.


your truly

Ashwini sharma
contact no.[protected]
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Sir,
My airtel internet connection is not working properly, it takes nearly about 45 mins. to start with and even sometimes it don't start.I am using a modem and by my landline internet connection.I have even talked at your customer care but they have really disappointed me a lot.
It would me great i[censored] could send an expert to look towards it.
Pls. look towards my problem as it is causing serious problems to me.

Regards,
Richa Golecha.
[protected](M)
[protected]R)
I have taken prepaid plan Rs98/ for 30 days pack. Initially, I was not getting the connection. I want to speak with customer care executive. The line always gets disconnected. By that time connection became alright.if i give call to *567*11# one message will come that internet package is alreadt activated.but i cannot use it.please respond for this complaint


tel [protected]
Thisarani B.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Airtel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    54505
    Pending
    0
    Resolved
    21959
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    View all Airtel contact information