[Resolved] Airtel — Internet plan is activated but amount deducted in Main Bal....... | |||
Dear sir, My Airtel Mobile NO: [protected] Today(17th feb-2013) i am activated 5Rs/- int plan for one day (25 MB), but amount detected in main balance. My Main Bal is 174 Rs/- now 29 Rs/-, 145 /Rs- detected, Pls check No Response from Airtel Customer Care 121.... M.Madhusudhan [protected] Was this information helpful? | |||
Oct 28, 2016 Complaint marked as Resolved Verified Support Feb 20, 2013 Airtel Customer Care's response Namaste Mr. Madhusudhan, We would like to inform you that your concern listed 17 Feb. 2013 has been resolved. Should you have any queries please contact Airtel customer service at [protected]@in.airtel.com. Regards Sandeep Kumar Airtel Presence (Airtel Customer Service Team) Bharti Airtel Ltd [protected]@in.airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33 | |||
 3 Comments | |||
Comments
Today(18th feb-2013) i calling Customer care, they taken a complaint about it...(But Complaint NO : Not Given)
Yestarday Total Amount Detacted is 149/-Rs...
+
Another complaint is [Today(18th feb-2013)]
Auto Activated Vas - 5/-Rs (MAMOXLocSTDX900SecX2DayX5 Rs.5.0 18-Feb-2013, 20:13:36)
This service, i am not activated but today it is actvated i dont no how...?
Total Amount is Detacted details:
149 /-Rs for Internet 17th feb-2013
5 /-Rs for Vas 18th feb-2013(Auto Activate)
3 /-Rs for Customer care 18th feb-2013 (This problem is company side why they charges for CC?)
149+5+3=157
Yestarday Total Amount Detacted is 149/-Rs...
+
Another complaint is [Today(18th feb-2013)]
Auto Activated Vas - 5/-Rs (MAMOXLocSTDX900SecX2DayX5 Rs.5.0 18-Feb-2013, 20:13:36)
This service, i am not activated but today it is actvated i dont no how...?
Total Amount is Detacted details:
149 /-Rs for Internet 17th feb-2013
5 /-Rs for Vas 18th feb-2013(Auto Activate)
3 /-Rs for Customer care 18th feb-2013 (This problem is company side why they charges for CC?)
149+5+3=157
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AirTel — Deducting the amount by activating false VAS
Respected Sir,My name is Mitesh, I am a subscriber of Airtel prepaid service, my number is [protected].I m using this service since a year and more now, but from last few months i have been facing a terrible problem with their auto activated VAS. Though i have not activated any of the following services:
1.celebyoga charged rs.10
2.Apps Download news charged rs.10
3.Hello tunes charged rs.15
4.Apps download news charged re.1
5.App download news charged rs.5.
When i called at customer care they kept me waiting and hang-up the phone without giving a satisfactory answer.
kindly do the needful.
Thanking you