[Resolved]  Airtel Internet Plan Rs. 98 — internet amount deduction from talktime

I am using airtel internet plan of Rs. 98 & still using it & under this plan the amount for using internet should be deducted from the plan balance but we don't know somehow the money is deducting from our talk-time & the company is not responding too . My most of the money is wasted in just talking to the company no. which is 121 & the other money is wasted in internet plan as mentioned above. It was assured by them that they will refund our money which was deducted by there fault from talk-time , but it is not refunded yet. A person who is higher in post is not also picking up the phone after 5-6 min. & this charges are also applied hence our money is deducting again from talk-time .
it seems that this is Airtel's new way of earning from the customers . Nodal officer mobile no. is [protected] which was provided by customer care executive is not picking phone as well as customer care higher officer ranu instead of solving the problem said that why you have contacted to higher authority directly . My only request is that kindly look into matter on priority base and another is that I want my talk-time to be refunded. Thanking you
Surajmal sharma
Mobile no. [protected]