[Resolved]  Airtel Iptv — Amount collected for Set top Box not returned

Address:Bangalore, Karnataka

I gave an application for Airtel IPTV service in Bangalore, on 23rd December. My application number is TBLR 197564

As charges for set top box, they collected a cheque of Rs 1750. The money has been taken from my account on 27th December.

However, even after a 10 days, I didn't get any communication from them. On calling Airtel Helpline 121 for many times, I came to know that the application has been rejected as there is no feasibility and money will be returned.

However, till today, money has not been refunded. If I call 121/198, the representatives, have no clue of this application. When I call the person, who came and collected the application, he answered the call first time, but after that not answering my calls.

This is cheating from AIrtel or mismanagement. I gave money as it is a reputed company. Now, I don't find any way to recover my money.

MyName: Natesh K R
Contact no: [protected]
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Aug 13, 2020
Complaint marked as Resolved 
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Comments

You have mentioned that the complaint is resolved, but can you tell me what was done?
I have still not received my money.
I have still not received the cheque

Airtel IP TV — change of set top box

I ve been complaining again and again to replace my set top box as it is not working properly and this is the 8th time i m registering a complaint.
I would request you to take some serious action as soon as possible...

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