[Resolved]  Airtel Iptv — IPTV Pay per Channel Package

Address:Bangalore, Karnataka

Hello,

I want to change my IPTV Channel Package to pay per channel package as mentioned in your Airtel website.

http://www.airtel.in/applications/leads/iptv/index.jsp?c=152&e1=yes&e2=1&pid=triple_play

Please visit this link and select "Plans and Offers for you" and check the line mentioned.

"Now Select your favourities and create your own Channel Packages!"

If you cant get this, i wish to disconnect my subscription. I had enough of your irresponsible replies and call.

Please don't call me and ask me to contact IPTV helpline [protected]. I have called several times in the last one month and got the response from them that they are pre-sales helpline and dont have access to backend application to change the IPTV package for existing customers.

I want call only from Appellate Officer who is responsible for IPTV connection. I certainly don't encourage anyone else to call me. Please don't waste my time,strictly.....

The compliant numbers so far raised on this matter are

Qrc2960349 on Feb5
Qrc2993113 on Feb17
Qrc3128612 on Feb19
Qrc3147655 on Feb23
Qrc3192220 on Feb26
Qrc3215722 on Feb26

Regards
Balaje Rangachari
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Aug 13, 2020
Complaint marked as Resolved 
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Please do call me again in my mobile number mentioned in your records
Hello Rakesh,

I disagree, there wasnt any resolution came from Airtel end for the queries which i raised.

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