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Exactly the same thing happened to me too in Noida!!!
I am Dhruv Goel, living at B-95, Sector 27, Noida, UP, have applied for Airtel IPTV (with unlimited broadband 4mbps 10gb) on 19th July, 2011, and paid 1750 INR. as installation fees.
Form No. - 2785890
Dealer Name - Amrish Chouhan
Dealer Phone No. - [protected]
After this, its been more than a month and no one came to install the connection, we tried calling on various different airtel customer care numbers and the dealer number multiple times everyday, but always the response was very cold.They say things like..
1. Our main server is down.
2. We will install it definitely by today or tomorrow.
3. We will resolve your problem, etc.
I have taken 3 holidays from my job on the days that they promise they will arrive to install the connection, and on all 3 days no one came. Calling an airtel customer care number leads to the same routine every time, they don't even connect us to their seniors.
But despite all our efforts nothing seems to be happening.
Airtel sucks big time! This has been my worst experience ever!
I am Dhruv Goel, living at B-95, Sector 27, Noida, UP, have applied for Airtel IPTV (with unlimited broadband 4mbps 10gb) on 19th July, 2011, and paid 1750 INR. as installation fees.
Form No. - 2785890
Dealer Name - Amrish Chouhan
Dealer Phone No. - [protected]
After this, its been more than a month and no one came to install the connection, we tried calling on various different airtel customer care numbers and the dealer number multiple times everyday, but always the response was very cold.They say things like..
1. Our main server is down.
2. We will install it definitely by today or tomorrow.
3. We will resolve your problem, etc.
I have taken 3 holidays from my job on the days that they promise they will arrive to install the connection, and on all 3 days no one came. Calling an airtel customer care number leads to the same routine every time, they don't even connect us to their seniors.
But despite all our efforts nothing seems to be happening.
Airtel sucks big time! This has been my worst experience ever!
Same here. I live in Noida and have given a payment of 1750 on 8 Sep 2011 to their executive and was told that IPTV will be get installed within a week. Today is 16 Sep 2011 and no one came to my house to setup IPTV.
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IPTV is the black sheep in company's herd and is getting a lot of disgrace to the Airtel Brand Name... Hope Mr. Sunil Mittal takes care of this very soon or otherwise frustrated people will get rid of broadband also after getting their fingers burned with IPTV...
Shobhit Deep