Airtel — Issue with recharge

Address:Maharashtra

Dear Sir,
I have been doing recharge of INR 295 towards my airtel mobile [protected] for more than 5 yrs for Full TT. Last time when i did the same recharge, It got credited towards some special pack (giving 10 p/min to local airtel for 2 months). I tried calling Customer care a lot on 121 but either call is not connected or it gets disconnected in between. Sir, It is utter disappointing to change the plan suddenly (especially, if its running for so long) without intimation.
I request you to please revert the recharge and give me Full TT for 295.

Thanks for your co-operation,
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