[Resolved] Airtel — Disconnection of landline | |||
Dear Mr. Sunil, We had taken a Land line cum broad band connection from your company - Tel no.[protected] at our residence in Jaipur Rajasthan in 2007. In June 2011 we requested your office through help line no. to shift the phone to another address in Mansarover Jaipur. We were informed that Barti Airtel did not have a network in Mansarover so shifting was not possible. Hence we requested for disconnection. Till date disconnection has not been done. We have also been assured of disconnection in response to our e-mails to [protected]@airtel.in. We have also requested for the final bill to settle our legitimate due up to 12 th. June 2011 when we shifted from the old address. Till do day we have not received the final bill. What we are receiving are numerous call daily at odd hours from different persons asking us to provide names of potential customers. This is very annoying & disturbing. Today I have recorded the converstion with one Nitin Barwa ([protected]) at 3.30 PM & Kamal ([protected]) at 5 PM both the conversations were very impolite and annoying. I request you to immediately send me the final bill for this connection. Subhash Pareek Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 3 Comments | |||
Comments
My request for disconnection of land line is not being heeded to even after 3 months
I had been using an airtel broadband service and the connection was in the name of Sandeep Kumar Singh. I have shifted residence and had sent a mail for disconnection. I even paid a the bill balance of about ₹400. I had even called up the customer care and updated them about my disconnection request. As asked by the customer care i have even submitted a hard copy of my initial request for disconnection at the nearest Airtel office. However i still keep getting calls at all times even at 10pm at times.
i have reached the end of my patience and really dont know how to go about it. I just want an end to these phone calls
i have reached the end of my patience and really dont know how to go about it. I just want an end to these phone calls
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Inspite os several complaints aginst my airtel landline connection no one is responding from coustomer service i have already paid my bill .
Priya singh
[protected]
airtel land line no --[protected]