Airtel — Unauthorized Charges for Unwanted Services

Address:

Jaipur, Rajasthan

Dear Airtel,

I am sorry to inform you that, you services are not good.
I am unsatisfied with your unwanted services.

Yesterday(18-January-2012), my mobile balance is Rs38.80, but today(19-January-2012) is Rs2.80, today i received two messages(on Date 19-January-2012 at 09:29:43am), in which you(airtel) confirming that i have activated "HELLO TUNES"
and Rs.30 deducted for Activating "Hello Tunes" and Rs.5 deducted for 30days to use this service.

Your Received message....
"Thanks for downloading Why This Kolaveri Di V2 as your Hello Tunes. You have been charged Rs 5 for 30 days."

I want to make a attention on this subject that, i do not activating any Services(Hello Tunes) from Airtel, but your company unauthorisedly activating this "Hello Tunes" service and Unauthorized Charges Rs35.00 from me.

So please, stop the Unauthorized services, which are activated without getting Customer Permission and please, give me my lost balance(Rs 35) on my mobile number.

I also wants to tell you that, when i make calls to your Customer Service Center, then, two times my call has been disconnect by your Customer Executive and i lost my mobile balance Rs 1.50 and mu current balance is Rs 1.30.

So please, give me my total lost mobile balance(Rs 35 + Rs 1.50 = Rs 36.50) to my mobile number.

Your Unsatisfied Customer
Vinay Dadarwal