[Resolved]  Airtel — unbilled amount

my office aware macs has provided me an airtel connection with mobile number [protected]. i have a mobile alert service for unbilled amount. The company through the sms informed mr that my unbilled amount on 25/09/2010 was Rs.29.58.The very next day i.e.26/09/2010 the unbilled astronomically shot up to Rs.510.48.hardly made 2 calls on 25/09/2010. I want an explanation as to how the amounty shot up in one day without me making hardly an calls.

When i sought information with airtel the executivescould give any explanation. they said they cannot provided info immedialty. I should look to my bill when it is sent. the service by airtel is deplorable.i want immediate information from the company

baru Babu Rao

hi , this is nithyanandhan... i am having a airtel postpaid connection.. previously i was using only for making calls and my bill was around 400-500 per month.. this month i activated the internet gprs pack 98 which comes with a free usage of 2gb. after using it for a week my unbilled amount was raised to 3500rs with no reason eventhough i have used the internet of 200mb only yet... recently i got a msg stating to make a payment for 3100rs for uninterrupted service. when i call the customer care they told they will increase the credit limit from 1500 to 5000. suddently today morning my connection with the network was cut and couldnot make anything out of my mobile. when i contacted the customer care dept they told we have to make payment for 3500rs to get it activated and that amount will be taken for the next month payment.. i feel it is completely meaning to have postpaid connection with the payment made before we use it. and my actual bill is not the one i am payment which is 6 times my actual bill which is quite unacceptable.. now i was made into situation to leave the network...

thank you for ur reply. again i am shocked on seeing my unbilled amount increased by 700rs in a day being my outgoing facilities is restricted for my mobile no. dono how this stuff works really... am really worried about this... my details are
name:nithyanandhan
mobileno: [protected]
email: nithyanandhan.[protected]@fisglobal.com
i am coming under the cug plan and i work for fis, itpl.
it would be better if i get this issue resolved and get my outgoing facility regained.
i am really frustrated being making payment 2 week before the due date all the time and getting this kind of problem... i cannot payment of 3500rs undol.. which is quite impossible for me ... so kindly help me in this regard