[Resolved]  Airtel — Number got disconnected and Getting Recovery Calls

Address:

Jodhpur, Rajasthan

I was having a airtel mobile postpaid connection [protected] by my name from the last 4 years. Last days my bill was pending and the incoming was stopped on my number for that i had given my current account cheque of Rs 6000 to the collection agent Mr. Satyanarayan Joshi [protected] and told him for the reactivtion of the number. After 2 days followup he has forwarded me to his boss Mr. Alok [protected] for the further status. Again after 2 days status checking i got the news that my number has been permanently disconnected due to human mistake. After continuous followup i haven't got any satisfactory answer. Because of this unprofessional way of working i had recommended my bank for the STOP PAYMENT of the cheque issued.

My mobile number was 4 years old and having the credit limit of Rs 7800 in the platinum customer category as per the billing and online account details. All of my business was established on this number and due to the negligence of the executives of Bharti Hexacom i had beared for the more then one week without any solution till date. This is really a heavy mental herrassment and a huge business loss.

After many followups and calls still by today date i had havent recieved any satisfactory answer from airtel, but some of the guys from collection agency has started calling me and home number using their abusive language to the get the payment.

The ethics of Airtel has so much fallen down that they are not listing consumers but they want the payment for that service which they haven't provided.