[Resolved] Airtel — unwanted charges for value added service | |||
Dear sir/madam I have been using your service (Airtel mobile, Assam) for last 5 years, but from the last 3 months money have been continuously deducted from my account for unwanted value added service, which was automatically updated to my number ([protected]) without any prior notification. Previously couple of times I had given complains to your customer service adjectives by mailing and over telephone, but still do not get any comprehensive solution. Sir I need your bold step towards the problem, otherwise I would stop your service very soon. Yours Faithfully Dipankar Lahkar mob. no.-[protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
Hi sir,
I am using airtel connection in my mobile.My mobile no is [protected]. By mistake I activated airtel live in my mobile and subscribe a unknown service you have deduct 20 Rs quickly to my main balance and one message send by the airtel it is weekly pack and every week you have charged Rs 15 for this service. This week also I have lost Rs 15 without any benefits of this service.Now plz deactivate this pack in my airtel mobile. Requested for plz deactivate this pack with online processes.
Thanks & Regards
Sukhdev Shukla
I am using airtel connection in my mobile.My mobile no is [protected]. By mistake I activated airtel live in my mobile and subscribe a unknown service you have deduct 20 Rs quickly to my main balance and one message send by the airtel it is weekly pack and every week you have charged Rs 15 for this service. This week also I have lost Rs 15 without any benefits of this service.Now plz deactivate this pack in my airtel mobile. Requested for plz deactivate this pack with online processes.
Thanks & Regards
Sukhdev Shukla
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Airtel — unwanted Value Added Service
Sir,a one more action is to be taken from the side of indian govt to favour the mobile phone subscribers, different companies are here with us; generating money and forwarding a big ration of that to foreign contries.
in form of additional services they people are deducting our balance as per thier wish and business mood.
a real life example i am forwarding through this mail.
My Name is Mohd Qamar a subscriber of airtel upwest circle, ph no [protected] getting deduction in my main balance as value added service which has not been requested from my side and already made calls on 16th dec 2010 and 21 dec 2010 to stop the same; still the service provider is deducting the 3 rs/day amount by forwarding a message of bolly spice.
i need justice from honourable india judicial; a compensation of mental torture & all deducted amount from 16th dec 2010 (deducted against vas).
requested for quick response and to offer the right of customer grievance for the people of my India
my alternate no is [protected]