[Resolved]  Airtel Karnataka — Cheated on full talk time - Rs 300

Address:Bangalore, Karnataka

Hi,

The pre-recorded voice message while I dial 121 my offers and the customer care executive informed me that I can avail full talk time on recharge of Rs 300 (irrespective of mode of recharge - ATM , Online , easy recharge etc).
I had recharged using online mode but I did not receive the benefit of full talk time. I had registered a complaint regarding this ( complaint Number [protected]) to avoid refund the resolution they provided me was that the full talk time is not available in online recharge mode.
The guy who registered the complaint agreed that i should get the full talk time and regsitered the complaint.

Thanks and Regards
Ummer Fareed
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Aug 13, 2020
Complaint marked as Resolved 
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Airtel — Full talk tme offer

I recieved a sms by AY-My Offer on 26 sep at 1.18 pm, in which the offer was that, the consumer will get full talk time on Rs 270 top-up and he will get 50 Airtel minutes free valid for 28 days. Same day I did top-up of Rs 270 in evening at 07.58 pm and got balance of Rs 242.79 only. I did not get full talk time still .I tried to contact to custmer care so many times after one hour trying I was attended by Mr. Anurodh he asked me that the remaining balance will be credit within 48 hours. After some time a sms from AD-Airtel came on my mobile in which they said the remaining balance has been credited but that was only a sms no balance credited to my account. After that i tried to contact to customer care but they did not recieved my call.

Airtel — not Refunding full talktime

Sir, I recharge my airtel prepaid with Rs.44.00 on RECHARGE SUCCESSFUL ON[protected] at 07.51PM talk time Rs.37.89. MRP Rs.44.00Tranjection ID [protected],and RECHARGE SUCCESSFUL ON[protected] at 02.04PM talk time Rs.37.89. MRP Rs.44.00Tranjection ID[protected]
But according to massages Rs.44 per FULL TALK TIME rest talk time Rs.6 will provide after 72 hrs later ,after 72 hrs when I didn’t got talk time so I contacted customer care, they promised me to get it on 19/01/2010.Till now I didn’t got it .Now I again recharged Rs.44.00 (RECHARGE SUCCESSFUL ON[protected] at 09.48AM talk time Rs.37.89. MRP Rs.44.00Tranjection ID[protected]
Sir I request you please refund my Rs.18.00 for three Tranjection. My airtel No.[protected]
My contact No [protected]
Facing the same kind of problem..

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