[Resolved]  Airtel — mobile number recycled/outgoing facility cancelled

Address:Karnataka

Hello,This is vinitha koshy,I would like to bring to your kind notice that i've been using airtel prepaid sim since November 2010,and suddenly my outgoing facility have been cancelled today,as i enquired with the customer care,I've been told that i havn't submitted my documents yet,which was really unbelievable to me as i've submitted all my documents to airtel office kottara,Mangalore,and I got a verification call also. They also told me that my number has been given to someother person and the only solution is that i have to take a new sim.Then when i called second time to the customer care to report a complaint,the person with whom i had conversation told me that my number has not been recycled only the outgoing calls are cancelled as because i've not used my sim since last three months,I was using the same sim till today and how can it be possible because i've taken it in November.I was not informed about anything before this action has been taken moreover i'm not getting any reliable information from them.Now also i'm getting the incoming calls.Hope you will do the needful.
Regards,
Vinitha.
[protected]
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Aug 13, 2020
Complaint marked as Resolved 
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Airtel — Outgoing & Incoming facilities have Been Cancelled

Dear Sir,

I Baught airtel sim card(No-[protected]) from Noida(Delhi region) on 09-Aug-2008 and it became activated same day for life time Validity.
I am wrking in C-DAC(it is Software development firm under Govt. of India), Noida. sir i frequentally visit client site(jaipur). So I recharge voucher Rs 35.00 in my sim card in this voucher all out going calls will be Rupee 1.00 whether You are in Roaming or Not.

Sir, I came to jaipur on 12-Sep-2008. But from the evening of 15-Sep-2008 all Outgoing & Incoming Facilities of my Number have been droped.

Whenever i am dailing a number a voice saying that " This Facility is not available on your Number".
Sir Avalable Balance in my card is Rs 119.58.

Sir Please Do necessary whatever needed but right now i am suffering i can not make a call i can not recieve a call.

Sir Right now this SIM is worthless.

right now i am jaipur if You want to call me then You can call me on My Brother's Number:[protected].

Thanks
My mobile number is [protected].

I was not in station for the past month. So i could not pay my mobile bill for two months. So my incoming and outgoing was barred. Day before yesterday i.e. on 4/3/09 I paid my bill. But still now my mobile is not activated. I have called and personally went to Airtel showroom regarding this. But there constant reply is within ten minutes it will be activated. But still now it has not happened. Kindly do the needful. Or give me any other number to whom I should contact regarding this.

With regards,

Yuva Rani

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