[Resolved] Airtel — Keep receiving bill even I don't have Airtel Connection | |||
This is regarding LL number [protected]. I am not using this number since last 6 months as I shifted to other place, still I am keep receving the internet bill. Every month I call Airtel that I don;t have connection anymore that then redeem the amount, but this keep happening This month again I got bill of 661 Rs even I have cancelled the connection. Already number of times I escalated issue to nodel office, however still waiting for solution Please help me to get the issue resolved asap Regards, Customer Was this information helpful? | |||
Nov 2, 2016 Complaint marked as Resolved Verified Support Jan 08, 2013 Airtel Customer Care's response Namaste Mr. Rathod, We would like to inform you that your concern listed 01 Jan. 2013 has been resolved. Should you have any queries please contact Airtel customer service at www.airtel.in/airtelpresence Regards Rakesh Ranga Airtel Presence (Airtel Customer Service Team) Bharti Airtel Ltd [protected]@in.airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33 | |||
 2 Comments | |||
Comments
Hi Team,
Again, I received bill of around 1151 Rs and still I don't have airtel connection, I got a call from your executive that amount will be waived off, I asked them to reply on mail, however you guys are not confirming on mail, number of times I called for cancellation and I got SR number for the same
And every time I asked for the confirmation on mail, that my number has been cancelled and I don't have any outstanding amount, however you guys are not replying me on mail.
I don't understand, what is stopping you to confirm on mail though number of times I asked you, is it because again next month you send me new bill and give excuse that my number is not cancelled and asking me for proof ?
Again, I received bill of around 1151 Rs and still I don't have airtel connection, I got a call from your executive that amount will be waived off, I asked them to reply on mail, however you guys are not confirming on mail, number of times I called for cancellation and I got SR number for the same
And every time I asked for the confirmation on mail, that my number has been cancelled and I don't have any outstanding amount, however you guys are not replying me on mail.
I don't understand, what is stopping you to confirm on mail though number of times I asked you, is it because again next month you send me new bill and give excuse that my number is not cancelled and asking me for proof ?
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Issue still not solved completely, waiting for resolution and call from Airtel
Regards,
Customer