[Resolved] Airtel - Kerala — GPRS service | |
As airtel has provided their new internet on phone service for just 96 rs, there was also a test run recharge for 13 rs 3 days pack, so, as it was airtel and i wanted to know was it a cheating and i recharged for rs 13, on 9th dec 09 1.05. they asked for 24 hrs for activation. i waited 24hrs and i called customer care after that for enquiry of the activation of the service, they told me that it'll take a working day more, and i asked what a service this is, as no other networks are asking this much time for activations of services, the customer care executive lady, changed the tone of her voice and asked me harshly to call their gprs service and complaint if anything exist. Is there no value for my mone, Do i have to pay and also wait till they feel like, its time. ??? please take necessay actions for there irresponsible activities. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 4 Comments | |
Comments
sir iam using airtel prepaid sim connection no [protected]. Iam using Airtel GPRS service (Mobile Office) for the last 2 years, from starting itself the speed was very low but managable, but now it was very poor that i can not load pages, connection fails, very low speed and download not possible. i am recharging for 474 per every month, and i am getting 1 to 3 kbps speed its not able to load page and download not possible then whats use of spending this much amount of money for this network, and when trying to call custmur care they are not taking calls for the last 1month, what is this???/ please check the connection to this number, dont cheat customers...
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Hope you read Mr Manoj Kumar Command, He is quickly responded,
Letus hope your problem will be resolve . If it is not resolved you should contact Subi C John Nodal Officer Kerala Airtel[protected]
If you get any problem with Airtel Call Centre, Note thier name, and you didn't like thier tone you have the right to say tranfer this call to his/her Team leader/ Manager, He will take care of it. Also dont forget to collect your complaint Number.