[Resolved]  Airtel - Kolkata — AIRTEL-Kolkata customer care not responding since last 7months to clear the last outstanding on my bill and closure of account

Address:Howrah, West Bengal

This is with respect to my Airtel Kolkata postpaid number which I had 11 months ago.Due to business reasons I had to travel abroad for 4 months and informed the same to kolkata customer care before travel.Then after post coming back from abroad my office changed my base location out of West Bengal to another state.

Since last 4-5 months I have been trying to reach these people from Mysore to tell me the outstanding amount for my Airtel number : [protected].
But none of them responds stating that its invalid number or giving another number to contact where they state the same.

Iam tired of these hassles, their behavior so idiotic that neither they respond nor they talk properly.Also,they come up with stupid number with noone at another end to understand the problem clearly.

Please request the authorities to look into this and HELP me close the final outstanding which was around 1200 INR and further close the account permanently.PLEASE HELPPPP.

Thanks,
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Nov 2, 2016
Complaint marked as Resolved 
Verified Support
Jan 08, 2013
Airtel Customer Care's response
Namaste,

We would like to inform you that your concern listed 03 Jan. 2013 has been resolved. Should you have any queries please contact Airtel customer service at www.airtel.in/airtelpresence

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Complaint comments 

Comments

Airtel - Kolkata — Extending service and charge it without authorisation

My mobile no is [protected] - Airtel. On 19.02.2010 I have received an SMS from Airtel Service which reads as follows
"You have been renewed for SaiBaba_ pack subscription service from Airtel. You have been charged Rs 30. Filmy Buzz and Pics 321 69"
Immediately it is seen an amount of Rs 30 has been debited from my account. This is an uncalled for service which I never asked for. Please desist your corrupt officials.
In the mean time please refund Rs 30 to my account immediately. Else I would be constrained to necessary action as deemed fit.
Similarly for mobile no [protected] - Airtel an amount of Rs 30.00 has been deducted this week for extending service without being asked for.This amount must be refunded immediately.
Oflate lot of complaints are remured in the air for unsolicated debit from prepaid account of Airtel. Plese desist your corrupt officials to desist such practices before the image of Airtel is tarnished,

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