[Resolved]  Airtel — Deactivation of International roaming facilities

Address:North 24 Parganas, West Bengal

This is related to deactivation of international roaming facilities in my mobile no. +91 [protected]. In this regard I already complained in airtel customer care for last seven days. Bur no action has been taken till date. For this reason I am unable to recharge rs 38 in my phone. My reference no. of complaining in airtel customer care are given belw. Please do something.
[protected]th may,2010 at 10:40 am, Mr. Snehashis chakraborty, Mr. Soumik Chatterjee, Mr. Atanu majhi)
[protected]th may,2010 at 19:10 pm, Mr. Pradip)

With Best Regards,
Santanu Rudra
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Airtel — Roaming facilities

I have applied for enabling roaming faciliy on my telephone no.[protected] on 09 January-2009 as the user was going to Australia on official visit. after necessary preocessing I was intimated that the facility was enabled. After reaching Australia it was found that the SIM was not working. I called Airtel executive Shri Dharmendra Jha[protected] on 18/1/09 about that and he assured me that It will be rectified soon.

On monday(19/1/09), again Mr Dharmedra and Mr Manish[protected] of Airtel office, assured that there is some problem and it would be rectified soon(made 5-6 calls during the day).

After several attempt somehow (as most of the time his phone is engaged and he never takes pain to call and inform the status))I got to talk to Mr Manish today (20/1/09)and the reply was same that they are still trying to make it work.
Now half of the tour is over and I am still waiting.
As I am not a technical man I do not know the correct terminology tobe used here. But I want to say in simple is that I have a prepaid internet connection which I accessing through bluetooth via my cell phone. I am living in Orissa. Whether I can access internet from other states while on roaming from the same cell phone?

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Airtel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    54499
    Pending
    0
    Resolved
    21957
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    View all Airtel contact information