Airtel — Balance Reduction Unnecessarily

bushybro

from Ahmedabad, Gujarat

Address:

Kota, Rajasthan

Dear Sir,

My name is Vishal Dhariwal, My mobile no. is [protected]. I have Airtel Sim card, In which from Last 5 to 10 days two time Rs. 50 each, on 20/4/2011 Rs. 99, and Rs 20 is reduced from my main balance saying in message that you have downloaded mobile TV but I didnt downloaded any thing. When called in Airtel Customer Care they said to wait till 21/4/2011. My complaint no. is CBDCC Ref No: [protected]. When I didn't downloaded anything fom internet then why my nearly Rs. 220 is deducted. As I had registered my mobile for DND service after this I am receiving messages.

Airtel customer didnt given any satisfied answer and when I demanded for refund they said to wait till 21/4/2011. I want please check in matter and make my balance refund.

Vishal Dhariwal
[protected]

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Comments

bushybro

from Ahmedabad, Gujarat

After submitting complaint here From airtel side Mr. Rakesh has called about my complaint. They said that you have been charged Rs. 220 for downloading JAVA GAME, but when balance is deducted airtel message and your customer care operator said that you have downloaded Mobile TV so you have been charged. Its clear that default is from your side and trying to lie with me.

So please I am requesting to consumer complaint forum to solve this problem.

Thank You

Vishal Dhariwal

shaiz21

from Guntur, Andhra Pradesh

Dear Sir,

my name is shadan zaman khan i have airtel sim is no is [protected] on my no airtel cricket pack start automitically and your customer care operator not attend my call and whenever he attend and discooneted my balance reduced dailly...
so kindly help me plzz...

shadan zaman khan
bhopal madhya pradesh
[protected]