[Resolved]  Airtel — NEW SIM FOR LOSS OF SIM

Address:Krishnagiri, Tamil Nadu

I am Sivaraman Airtel No:[protected]. I have been using this for the past 21/2 years as postpaid. Before a year i changed it to Prepaid.

On 01.01.2011 i lost my mobile and i went to airtel show room to get a new sim for the same number. But they said my details [Name and Address] were not updated.

They asked me to go to the Hosur [60 kms from Krishnagiri] and to submit the ID Proof and Photo and to wait for 7-Days to get update of my details and then they will be providing a New sim. But till now they was no process in this. I have went to Hosur more than three times.

Airtel customer service is getting worse than ever. I need a new sim.
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Aug 13, 2020
Complaint marked as Resolved 
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Mr.Rajesh Kumar,

My problem is solved. Thank u for your service.

But i am still not satisfied with airtel, because i got a duplicate SIM only after 15 days.

I am going change my network from today by MNP.

Thank you

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