[Resolved]  Airtel — reversal of money

Address:

Kurukshetra, Haryana

i want to make sever complain against Mr.Charanpreet customer care executive representing on behalf of your prestigious company.He could not satisfy our queries nd further put us on hold many times also talked to us arrogantly. My second complain is that i payed recharge amount of Rs.251 for my prepaid no [protected] from Sachdeva enterpsise Azadpur New Delhi.The retalor didn't gave any information that Rs.251 amount will be credited 4 internet surfing nd not call recharge. i can explain the whole thing if one of your senior manger speak to me on my no [protected]. i would be highly thankful if you can credit this amount for call usage instead of inter net surfing.This mistake was purely from the retalor side which lead to loss of my money. waiting for ur reply.
thxs
Advocate Shewta singh
Punjab and Haryana high court