[Resolved]  Airtel Landline — Airtel Landline-Not working for past two days and negligence from service point

Address:Kanyakumari, Tamil Nadu

I am an Airtel Landline customer for past seven years having Airtel No.[protected] in my Business firm called Indus pharma, 50/A, South car street, Nagercoil, Kanyakumari District, Tamilnadu, 629001.The above said phone number connection is inactive for last two days and our repeated calls and complaints to the local service people have no effect or even no response at all.we have called the following numbers[protected] and [protected] for more than ten times from yesterday itself and nobody turn up.It may be the wiring line fault or instrument fault.But the Airtel landline local service people who attending the phone simply saying unwanted reasons and delaying the action. Also we want to bring your attention that the phone instrument lost the display one year back and that too intimated to the local Airtel office at Chettikulam, Nagercoil and till date no response or reply. I am a pharmaceutical Distributor and I hope you may understand the difficulty of the inactive of a regular use phone connection in a business firm.I hope I will get an immediate remedy . Thanking you. P.Jayakumar
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Jan 29, 2017
Complaint marked as Resolved 
Verified Support
Oct 25, 2013
Airtel Customer Care's response
Namaste Mr. Kumar,

This is with reference to your post dated 24 October 2013.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@in.airtel.com


Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@in.airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

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Verified Support
Oct 26, 2013
Airtel Customer Care's response
Namaste Jkindus,

This is with reference to your post dated 24 Oct. We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com

Regards,
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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