[Resolved]  Airtel Landline — Non-credit of Talktime on airtel prepaid mobile

Address:

Bangalore, Karnataka

I'm an airtel landline subscriber[protected] and I have opted for 599 plan (voice plan) in which my registered airtel prepaid mobile number (+91-[protected]) would be getting a talktime of Rs. 100 every month.

For January month, the bill got generated on 11-Jan-2012 and I paid the bill on 12-Jan-2012. But, till now, I have not received the talktime of Rs. 100 that should have been credited to my airtel prepaid mobile number +91-[protected].

When I called up the airtel landline customer care, they are giving cooked stories that on 14-Jan-2012, the amount has been credited into my airtel prepaid mobile account (using the transaction number: P[protected]) and they are not responsible for anything after that.

I found that the amount has not been credited to my airtel prepaid mobile account till now. I have not got Rs. 100 talktime for the January month.

Please rectify this and credit the talktime at the earliest, in order to have customer's continued patronage or else, I will resort to my own ways of getting the talktime credited to my airtel prepaid mobile account.