Airtel Landline & Broadband — MY BROADBAND CONNECTION IS USUALLY OUT OF ORDER

Address:West Delhi, Delhi

MY BROADBAND CONNECTION IS USUALLY OUT OF ORDER SOMETIMES DUE TO FAULT THAT SOMEBODY HAS CUT THE TELEPHONE CABLE FROM THE JUNCTION BOX OR DUE ANY OTHER REASON WHICH IS BEYOND MY UNDERSTANDING. THE FIELD STAFF IS ALSO NOT CO-OPERATIVE AS THEY PRESENT THEMSELVES AS HELPLESS AND NOT BEING HELPED BY THEIR OFFICE COUNTERPARTS IN SOLVING THE COMPLAINTS. THIS IS THE SECOND TIME IN FIFTEEN DAYS THAT I HAVE TO LODGE COMPALINT FOR MY LANDLINE No.[protected]. THE CUSTOMER CARE NUMBER[protected] IS ALSO UN ACCESSIBLE. THIS COMPLAINT IS FORWARDED SO THAT A CONCRETE ACTION COULD BE TAKEN AND THE PROBLEM IS RESOLVED FOR.

THANKS

SWARAN KANTA MALHOTRA
[protected]
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

they usually add up vas themselves without the customer being informed. like airtel PC-Secure has been added to my number[protected] without my knowledge and a charge of Rs.100 p.m. has been added to my bill

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Airtel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    54499
    Pending
    0
    Resolved
    21958
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    View all Airtel contact information