[Resolved]  Airtel Landline — No Service / No Response

Address:Chennai, Tamil Nadu

I have shifted my residence within the same city and raised a request for transfer of service to the new location where it is completely feasible and the neighbour at next door has AirTel connection as well.
Requested Date: 19-AUG-2011
Re-Registered this request: 26-AUG-2011
Status: No update on when the transfer is going to be made.
Today: 25-SEP-2011
Mode of Contact: Email ([protected]@airtel.in)

The customer care is only paid to respond to emails with an automated template that has minimum details to be filled in. No specific questions get answered, even though its asked over and over again. Deadlines put forward by themselves are never adhered to. All the details are attached as a document for reference.

I am not sure how to take this forward and what is their escalation procedures. To add to the woes, BSNL does not provide service in that area as well. So there is no alternate option. Been without a landline for over a month in a new place for no reason.
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Aug 13, 2020
Complaint marked as Resolved 
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Airtel Landline — No service

We are using the airtel land line connections for the business purpose from the past few years,now their service is blocked at our end because the company airtel is using the poles in the area illegally and due to this its directly affects the business.
after regular complaints to the airtel authority no one is deputed to look into the matter.
Now it shows that they are not responsible enough for their customers.
have shifted my residence within the same city and raised a request for transfer of service to the new location where it is completely feasible and the neighbour at next door has AirTel connection as well.

MY NUMBER IS 0129, 4032513
AIRTEL IS A BAD SERVICE
I AM REQUSTED TO DATE AFTER 20 DAYS IN
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my contact no. [protected]
My Phone no.[protected] is totaly dead since[protected]. Given mobile nos. for this repair purpose ([protected] and [protected]) and land line no. for this repair purpose[protected] are not responding.

kindly rectify the problem soon.

thanks

s k jauhri
[protected]

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