[Resolved] Airtel Landline Connection — Excess bill problem! | |
The Manager Airtel Telecom Ghaziabad-U.P Sir/Madam, I Balwant Singh Negi holding a FIVE landline connections in our Vaishali office from the very begining I'm getting a problem in the services.The sales person who gave us the connection (Rahul Sharma) also not able to solve the problem.In the begining we are holding THREE connections than he suggest us the CALL HUNTING options as we are into a buisiness of 24x7 we are running a Travel Agency we always have to connect with our clients.For the last few weeks we are getting a problem in CALL DIVERT as the Vaishali office close in the evening we divert all are calls on the other numbers. We already have register many complaints in the CUSTOMER SERVICES and always get a complaint number the few persons who have talked to us are (Raj Kumar,Achal etc.).Here I have to take a strong legal action against you as you misguided us & not able to solve the problem.Hence I request you to please take a immediate action on the matter. The phone numbers we are holding including a broad band are: 4152112,4152113,4152114,4152494,4152495 Balwant Singh Negi Uttranchal Tours & Travels II-A/7, PNB Road , Sector-2A Vaishali-201012 E-Mail:[protected]@yahoo.com Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
 3 Comments | |
Comments
Airtel — PROBLEM REGARDING EXCESS BILL
I M UR BROADBRAND COUSTMER.MY PHONE NO.: [protected]
CONNECTION HOLDER NAME : JITENDRA KUMAR KARNA
MY PLAN: RS. 649 FOR UNLIMITED USAGE
SIR,
I FEEL REGREAT TO INFORM THAT I M TOTALLY UNSATISFIED WITH YOUR SERVICES. MY PROBLEM IS RELATED WITH YOUR BILLING SYSTEM.
MY FIRST BILLNO:[protected] generted on pro rata base including RS. 170 for dsl usage charges
that i have paid on due date.
MY SECOND BILL NO :[protected] is of RS. 952, INCLUDING RS. 170 FOR DSL USAGE CHARGE
thar i have not paid yet i.e STILL PENDING , IT'S DUE DATE IS 19TH SEPTEMBER,2011
SIR, I WAS NOT AWARE OF DSL CHARGES TILL MY SECOND BILL GENERATED. YOUR EXECUTIVES TOLD ME THAT IT IS A CHARGE OF ANTIVIRUS USAGE. BUT I HAVE NOT TAKEN YOUR THIS SERVICE FROM MY FIRST DAY.
I WANT CLAIM ON MY SECOND BILL i.e BILL NO.[protected]. I REQUEST YOU TO ALLOW DEDUCTION OF RS 340 i.e(170 + 170) FOR CURRENT DSL CHARGE AND FOR PREVIOUS DSL CHARGE THAT I HAVE PAID EARLIER.
KINDLY ALLOW ME DEDUCTION OF RS. 340 i.e( 170 +170) in SECOND BILL i.e BILL no:[protected] TILL 18TH SEPTEMBER,2011
PLZZZ SETTLE MY CLAIM OTHERWISE I WILL NOT PAY. PLZ SURRENDER MY BROADBRAND & FIXEDLINE SERVICES.
THANKING YOU,
JITENDRA KUMAR KARNA
[protected]
FARIDABAD
we want plan with less cost and with unlimited browsing.qw
we are using right now plan of rs.649 bt our bill amount paymnt is 790.
we want some other plan less than this amount.please imform us regarding this complaint.or other wise we will disconnect the net connection
we are using right now plan of rs.649 bt our bill amount paymnt is 790.
we want some other plan less than this amount.please imform us regarding this complaint.or other wise we will disconnect the net connection
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AirTel — Problem in Landline
Dear Sir, this is to bring to your kind attention that we are user of Broad Band connection and also basic phone whose number is [protected] in the name of Mr Naveen Sachdeva.From 1 week the landline is not working, for which numerous complaints have been registered with local authorities but there is no positive response from there side and no one has still visited our organization to resolve our problem.We are not defaulters and are paying our due amount regularly. I hope you will take my problem forward and get the complaint resolved as due to which we are facing financial as well as mental problems as this phone number is associated with out academy.