[Resolved]  Airtel Landline — Incorrect Bill

This is regarding my landline number mentioned in the subject email. I am holding this airtel landline connection for the last 2 years. 1. As I was moving to a new place called up airtel customer service on 8th Dec 2012 for feasilibity check at new address. 2. Feasibility failed, requested for cancellation on 23 Dec12 with Rep Vijaya (confirmed by Ravindra). 3. My account was expected to be cancelled on 30th Dec 12. 4. Called up on 16 January 2013 to check the status, (Ticket #[protected], Spoke to Ravindra, he said account is still active and it was not cancelled. After a discussion he put it for cancellation and ensured my bill will be generated only till 30th of Dec. 5. I received a bill till 16th of Jan, which is incorrect. 6. Called up on 19th Feb at 12:15 PM and spoke to Rep Ashok and his Mgr Anil Kumar. (Ticket #[protected] he gave a resolution time of 22 Feb: 9:57 AM. 7. Nothing came back to me 8. Issue was explained and I was told it will be taken to the settlement group. 9. Got a call from Airtel. He acknowledged about the discrepancy in the bill and said within 48 hours it will be resolved.He called from [protected]. When asked for conversation # he gave 36990214. 10. Today got a call from Delhi saying they are filing a case against me for non payment of bill. Until and unless the bill gets settled I will not be able to pay. I was aware of worst AIRTEL cusomte service, but got a firsthand experience of it. I am really sick of AIRTEL now. Planning to have my rest of connections migrated to other providers.