[Resolved]  Airtel Line — INTERNATIONAL MISS CALLS ALSO CHARGING

I AM SURESH KUMAR NRI [protected]. I M USING THIS NUMBER JAN ONWARDS USING. WHEN I WAS IN INDIA I USE 2 CALL INTERNATIONAL CALLS EVEN THEY DONT ANSWER ALSO EVEN MISS CALL ALSO CHARGING I CHECKED EVERY WHERE EVEN I M IN KUWAIT NOW MY WIFE CALLS ALSO CHARGING RS 9/- (MISS CALL) I DONT HAVE ANY VOICE MAIL.

I CAN UNDERSTAND THIS IS NETWORK PROBLEM OR SOME OTHER PROBLEM WITH AIRTEL. WHEN I WAS IN INDIA THEY RETURN ME RS.36/- AFTER MADE SOMANY COMPLAINTS. STILL GOING SAME THING WHO WILL HAVE TIME TO NOTE EACH CALL TIME DATE MOBILE NO ETC. EVEN CUSTOMER SERVICE THEY ASK FULL HISTORY AFTER THAT THEY TELL OUR SERVER DOWN CALL AFTER SAT/SUN OR THEY TELL IT SHOWS U CALLED THIS NUMBER.

I CAN UNDERSTAND SUCH A BIG COMPANY CHEATING THEIR CUSTOMERS . THEY NEVER LISTEN CUSTOMER COMPLAINTS PROPERLY THEY TELL SOMETHING ELSE ON CUSTOMER HEAD.

WAITING POSITIVE RESPONSE FOR THIS COMPLAINT.

TKS,

SURESH KUMAR