[Resolved]  Airtel Live — Return my money back

Airtel is making millions of money by deducting unnecessarily amount of money showing that user is using their service Airtel Live, if they actually not. Yes its true. I am regular user of Airtel Prepaid sim having number[protected], from last 3 days these Airtel people are charging and cutting the amount from my account unnecessarily. When I called to call center, I got information from them that I am using airtel live service for downloading games and other thing. But I am not doing so. I am repeatedly informing them this, but no use.

Till now Rs.75-80 have been deducted from my account in 2 days. And I come to know they are doing this things with many Airtel users. If they are doing this with 1 lac of people you can guess how much heavy amount they are generating from this.

Please kindly look into this matter.

Regards,
Ameya Aurangabadkar
www.pmsnagpur.com / www.phoenixfaction.com
91-[protected]
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Aug 14, 2020
Complaint marked as Resolved 
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Comments

Sir,

I am using lifetime validity prepaid number [protected] and even I am being charged unnecessarily for using Airtel LIVE though I am not. Till now I have been charger 40.20 INR. And whenever I talk to CCE the give me assurance that the matter will be solved within 7 days but no action has been taken yet. Its been around a month that I am being harassed. Even worse now I am unable to contact CCE from my number. I am seriously pissed off now. And if you will not take any action asap I will have to take some legal action.

Prerna Manik
[protected]
[protected]@gmail.com

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