Airtel Live — deactivate

Dear Customer,


This is to inform you that your concern has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. We are restricted by the absence of your contact details. Please write to us at [protected]@airtel.in with your contact details (address and landline or mobile phone number).

We assure you that we are committed to resolve the issue to your satisfaction.


Regards,
Robin k

For the past four weeks I have
been charged multiple times for downloading of games, themes and wallpapers
from Airtel Live, when in fact I have neither attempted to download anything
from Airtel Live nor have I recieved any of the services for which I have
been charged.Every notification I have recieved has caused fifteen to ninety
nine rupees to be cut from my prepaid balance.During each 'incident' I have
recieved four or five such notifications 'thanking' me for downloading of
Airtel Live services which I have neither asked for nor recieved.A whopping
Rs.200/- have been cut during a single day.The amount would probably have
been more, except there was nothing left in my balance to cut.In all I have
lost upto Rs2000 in prepaid charges.Complaints made to customer care have
been fruitless and their so-called 'customer sales executives' have been
unhelpful.
my phone no.[protected], pl attend to i t, this is ver urgent, your attentions is required,