Airtel — madea 3g recharge and not getting speed

Address:Bangalore, Karnataka

actually i made a 3g recharge of of ₹655 on 4th may 2013.but i am not getting the 3g speed and from past 3 days i am calling helpline number and every time they are giving a complain number and they told me TAT is 24hrs but till now i did not get any anything and when i call today they are telling there is no such complain regrading that. so please do the needful because of these i suffer a lot and they (air tel) are not giving proper response to me .
the following are the details of my previous complain :
*Namaste!Thank you for contacting us.Hope the concern related to your airtel mobile [protected] has been resolved to your satisfaction.Your Ref.no.is CADCN[protected] registered on 06-may-2013 20:30
*Namaste!Thank you for contacting us.Hope the concern related to your airtel mobile [protected] has been resolved to your satisfaction.Your Ref.no.is CADCN[protected] registered on 06-may-2013 21:54
*Thank you for contacting us. The Reference no. for your airtel mobile [protected] is CPCRF[protected], registered on 07-may-2013 21:24
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AirTel — recharge shown but not getting

Dear sir
i had made a recharge on my number whose transaction id is[protected] dated 19 january 2010 but i did not get the recharge and when i contact customer care they told that recharge is not showing on your number.it was the sms pack in which daily 200 sms are free all over india without any charges.my airtel no is [protected]
Namaste (chandan55353 ),

This is to inform you that your concern listed on 07 May 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

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Namaste (chandan55353 )

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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