Airtel — Marketing Fraud | |||
Dear sir, Following is case History. 1. On 13 March 2013 I requested call from Airtell about new Connection. 2. Same day I got call from Mr. Dharmendra 3. Mr. Dharmendra Offered me AIrtel D2H connection of INR 2990/- @2090 only with One month subscription. and installation in 24-48 hours 4. I dont get installation on 14th March, so on 15 march I contacts your Local Dealer, and Explained the matter. 5. They said they dont have any Information about my Order, but even they ready to install on the spot.I wanted me take refund from Airtel for existing order. 6. I have tried to call your customer care Mr. Dharmendra on given number [protected], but whole day this was busy. 7. Then I tried at night, and many time I talked to CC executives, No one knows Mr. Dharmendra, and There is nothing processed on My order. 9. Even on today 16 march 2013 I have asked so many time to cancel my order and refund, so I can order form Local, But no one is responding, and Just promising to install just in Hour, callback in hour, or a day, But actually this all are fraud. As there is no actual action for installation. 10. Now I just want my order to be refunded As it is not fulfilled in Given time Period. Following are my all the Details.I have wasted so much time on getting your service, but dont get service at all. Link of Payment sent from Mr. Dhamendra(Your cc Executive) Payment link: http://1.23.240.84:8089/airtel/payment/index.php?bid=187037 Registered Mobile Number: [protected] Name : Hemant N Yadav Add: a15, sardar Park, college Road Vania vad Gujarat. Was this information helpful? | |||
3 Comments | |||
Comments
Namaste Mr. Yadav,
Further to our discussion dated 16 Mar. 2013, your concern is being worked upon. We would require some more time to resolve it and shall keep you updated of the progress.
We assure you that we are committed to resolving the issue to your satisfaction.
For any queries you may have you can also get in touch with us at [protected]@in.airtel.com
Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
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Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Further to our discussion dated 16 Mar. 2013, your concern is being worked upon. We would require some more time to resolve it and shall keep you updated of the progress.
We assure you that we are committed to resolving the issue to your satisfaction.
For any queries you may have you can also get in touch with us at [protected]@in.airtel.com
Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Namaste Mr. Yadav,
We would like to inform you that your concern listed 16 Mar. 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com.
Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
We would like to inform you that your concern listed 16 Mar. 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com.
Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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This is to inform you that your concern listed on 16 March 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.
For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.
Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
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Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33