[Resolved]  Airtel — Missed calls from Pakistan

Address:Bangalore, Karnataka

Yesterday I got a call from [protected] saying I won a lottery for 25 lakhs and when the call was cut, the money was deducted from my prepaid number. The attrocious thing is that when i called Airtel call centre, they tell me it is an outgoing call from my number and washed their hands off the issue. There seems to be a very deep nexus between Airtel and the guys from Pakistan. I wonder how many more people would be penalised for no fault of theirs. I sincerely request the Government to seriously look into this matter.
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Oct 26, 2016
Complaint marked as Resolved 
Verified Support
Jan 31, 2013
Airtel Customer Care's response
Namaste(shashi.v),

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Complaint comments 

Comments

airtel missed calls from pakistan — missed call from pakistan

Dear Sir,

I have received a missed call from pakistan[protected] I have redialed this number without knowing this call was from Pakistan.
I checked in the goole there was somany complaints about similar to this type call. Airtel has to take a precautionary measures to aviod this kind o[censored]nknown calls from pakistan.
Shaju
Hello,

Today (November 20, 2012) I received a missed call at from [protected]. I called back the number immediately, and the person from the other end responded and requested me to speak in Hindi as he doesnt know English. When I asked about his details, he claimed calling from AIRTEL Cust. Care Center, Mumbai and informed that i was picked up as one of the lucky winners worth of Rs. 25L from Airtel subscribers in India. Also he disclosed my SIM card Number which is exactly the same, asked to check and revert for producing details towards further process to claim lottery money which is part of promotional activities of AIRTEL.

I was bit perplexed as this number is from Pakistan. This is very dangerous act if turns to adverse situations and making us (common Indian citizens) as victims. Hence, please do not respond to such calls unless you know them. I also demand AIRTEL and Telecom Ministry, Govt.of India that they should take concrete measurements to avoid such acts carried out by terrorist groups which is primary responsibility of Government and the vendor - AIRTEL.

Thanks & Regards,
Raghuveer K
Getting missed calls from [protected].
This is a Pakistani number.
Please do something about this.
Hi,

Today morning 11.23 am i got a missed call from this number [protected].
As per previous complaints i got an information that this is Pakistan number.
Please do something about this.

Regards,
Chintada,
[protected]
Andhrapradesh.
India.

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