[Resolved]  Airtel Mobile Address Verification — Address verification

Address:

Karnataka

My mobile connection number is [protected]. It was in company's name till October 2011 and I got it transferred to my personal name. I had provided all the documents to airtel. They called me at 3.00 PM for address verification when I was at office. I informed them to come after 5.45 PM as I would be at home at that time. Airtel has gone ahead and barred my outgoing calls becos of lack of address verification.

I lodged a complaint on help desk (No:[protected] on December 14 and they mentioned that it would be resolved by December 20. They also took the instruction that the concerned person should visit after 5.45 PM. Till now no one has come and my outbound calls continue to be barred. Today the help desk mentions that one of their person came home on December 16 at 2PM. He had no answer when I mentioned the instruction is to visit at 5.45 PM

Its very disappointing to keep calling help desk and they keep giving different versions. I hope someone looks into this issue of horrendous service by airtel.