Airtel Mobile Company — Automatic change in my prepaid plan

smitame

from Pune, Maharashtra

Address:

Pune, Maharashtra

Actually I have complained in Airtel company against getting services get activated on my phone automatically and cut that much amount from my account.
As I complaint they deactivated the services but along with that they have changed my prepaid plan also without informing me. So I got irritated and I have asked them about Portability. But they didn't respond me still with any action. I didn't get any call from Customer care.
I got disappointed with the service they had given me so I would request you to take all this in consideration and help me to get the portability with the company.
This is very irresponsible and shameful.

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Comments

pawantiwari

from Mumbai, Maharashtra

AirTel — automatic disconnection of my prepaid mobile service

sir,
I am Pawan Kumar Tiwari Airtel pre-paid mobile user my mob no. is
+91-[protected]. i was using this no. from long time, as i was out of station in
no network zone for two month so i could not use your service there. last week
when i came back to city i found that my no. is temporary out of service and in
the same SIM i have been alloted with the alternate no. when i contacted to
customer care they could not give me satisfactory answer. I want to continue
with the the same no. as it is my old no.. Earliar also i went for the same
place for almost same period but i have never fased such problem in past.

you are requested to help me out and do the needful at the earliest

thanks

Pawan Kumar Tiwari
SMQ- 289/06
Air Force Station
Darjipura
Vadodara-390014
Mob no. +91-[protected]