Airtel Mobile Connection — SMS charges paid service discontinued

shourin

from Hyderabad, Telangana

Address:

Vadodara, Gujarat

my airtel no. is [protected]. Last wek only I recharged SMS package for Rs.32/= and this was valid till 26th September 2012. But yesterday i.e. on 12th Sept. 2012 Airtel service discontinued the SMS package valid till 26th Sept.'12. Please continue the sms package as per the validity period.

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Comments

Rohit Deorao Sahare

from Pune, Maharashtra

AirTel — Service Discontinued

I have been using the number [protected] for last 4 years, a few days back they discontinued my service for 5 days after trying for 5 days they resumed my service. For last 2 days my service has been discontinued again. When I tried to reach out to customer care they replied that all my record has been deleted from their database and I'll have to purchase a new number. This would affect me both personally and professionally. Kindly help. I'm in a big project at the moment and I can't change my number nor I can do with this discontinued service.

Airtel Customer Care

from Mumbai, Maharashtra

Verified Support

Namaste ( shourin ),

We would like to inform you that your concern listed 13 Sep. 2012 has been resolved. Should you have any queries please contact Airtel customer service at www.airtel.in/airtelpresence

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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