Airtel Mobile Phone — un expected balance deduction

Address:Hoshiarpur, Punjab

hi i have airtel mobile user bearing number [protected].Right now i m in international roaming from last 9 months and using this number from last 8 years. Actually, complaint is that, when i recharge my account , the airtel system activated numbers of promotional scemes such as jokes,astology, songs etc. but i never requested for such activations. i contacted airtel executives for numbers of times. All the times they assured me that it will never happened in future. But it is happening again and again. In last 2 months, i recharged 2 times for Rs 100 each and again the amount deducted. I had complaint , they transfered my call to senior executive Mr. Raman that guy assured me that they will returned 150rs and i really got back and Mr. Raman deactivate all schemes and said it is the last time. Now after few days it happened again and my balance is now just 50 paise. When i complaint they donot believe and they blocked my customer care number and now i can not contact airtel executives. U can understand that nobody like to activate such promotional schemes in international roaming.For your kind information i never attend or made any call including no sms. .i wanna to keep my self in touch my nears n dears back India.I want money back and un block my customer care line. I hope for the positive response. What i have to do?
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