[Resolved]  Airtel Mobile Phone Service — Amount deductions from my Airtel Account in fradulent manner.

Dear Sir,

This is to inform You that, I have a Mobile Phone connection and my number is [protected]. A Couple of weeks before I recieved a SMS from 678510 and the contents of the message was an offer to use Hello Tunes on Trial basis for a week without any charges. Accordingly, I was searching for a good song fro the Voice album and before I could able to finalize a song the phone was disconnected. Within 5 minutes Rs. 10/- was deducted from my account. How-ever I had to tolerate this cheating. After 10 days, without informing me again Rs. 10/- deducted. Another message from the number 543211 came on 10th January containing words that I have selected one song for my Hello Tunes and another message came from 678510 regarding adjustment of Rs. 10/- from my account ; where as on that day I haven't selected any song for Hello Tune. Even a line of the message was regarding unscribing the facility by dialing[protected], but the same number did not speak anything regarding unscribing. Again, today another message came to me for continuance of the facility and deductions of Rs. 30/- from my account for one month.

Regarding the unscribing facility not working, I have sent a SMS to the number 543211 to discontinue my facility, but still they are deducting the amount by way of Forgery from the customers like us. Hence, I request You to intervene in the matter and stop providing these unnecessary facility of my number and corresponding amount may please be credited to my account.

Thanks,

Adv. S K Mohapatra
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Aug 14, 2020
Complaint marked as Resolved 
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Airtel — duduction of amount from my account

I have subscrided airtel online service facility on march 15th-08. and on march 16th -08 i had send one msg "AO CNCL" on 222 . But as of now my online service is still in operation and regularly from march onwards rs [protected]@day is been deducted from my account. On may 4th I contacted airtel customer care people they ensured me that upto 15th may this service will be deactivated from my cell and the amount from 4th of may to 15th of may will be reimburesed to my account .. but as of now nothing has happened ..They have also registered my complaint twice and have also given me the complaint code i.e.[protected] &[protected].
Airtel being such a brand name in this country, I was never expecting such type of problem.. From past 6 years i am using airtel service and it were good but due to this incidence i have completely lost my faith on airtel...
Since today morning, Airtel has started sending me SMS 'Thank You for downloading MP3 using Airtel WAP service. You have been charged 15 Rs'. I received 15 such SMS in matter of half an hour. More than 300 Rs were deducted today for services I never used. At present, to avoid my account to become zero, I had to switched off my mobile phone.

I called up Airtel customer care from Airtel showroom and have asked for a complain number, but the lady denied me a complaint number stating that their system is down. Can someone please help?
piease deactivate the text based service on Airtel Wap my mobile number is [protected]...
dear sir,

This is inform you that . I have a mobil phon connection and my number is [protected]. A cople of months before i have subscription service on airtel live wap service job.com and dada.net.

regarding the unscribing these facility job.com and dada.net. on my number. [protected]
thankyou sir
tariq veeri
[protected]

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