[Resolved] Airtel Prepaid — Daily deduction of 1.50/- | |
Hi, There was scheme nearly 4 months ago when the STD charges were 2.50/-, that monthly deduction of 1.50/- will enable us to call STD for 1.50/- per min. Recently Airtel declared that the STD charge is 1.50/- per min flat for all tariff plans. So there is no need of daily deduction. I have called Customer support 1 month ago and mentioned the problem. She logged the request and told that within 48 hours, my request would be proceesed. But nothing happend. I called several times again and even wrote the mail to [protected]@airtelindia.com I only got the assurance, but nothing happened. Even the customer support person told that they call only forward the request. Regards Alok Varma REF. [protected] REF:[protected] Mob. : [protected] Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 4 Comments | |
Comments
dasf
airtel prepaid mobile — deduction of charges
They are deducting charges since last 1month for job alert&bikinirichalert subscription service which is never subscribed by me.2days back i unsubscribed this service through airtel relationship center kolhapur.but today i received sms of deduction of charges for the same.kindly take note of that .thanking you.AIRTEL mobile -prepaid — deduction of charges without request for cricket subscription
My mobile No [protected]--Suddenly thereis message from airtel[protected].51 hrs, stating deduction of RS 3 , from prepaid amount for using cricket subscription service .I have not requested this service by sms or phone.
Things like this suddenly happen, AIRTEL also send messages while in conversation fn roaming , and the line goes off , and you stand charged. otherwise ,again you have to call the party. ,this is anuisance, they cannot earn revenues like this?
THIS REQUIRES CORRECETION BY AIRTEL
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
42%
Complaints
54499
Pending
0
Resolved
21958
View all 54499 Airtel reviews & complaints
+91 96 6339 5551
+91 11 4266 6500 [Head Office]
+91 11 4666 6100 [Head Office]
20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
View all Airtel contact information
Airtel Prepaid — daily deduction
Hello,i am using friendz prepaid [old] from maharshtra. Our daily rental was 50ps but today i got an sms about daily rental to be 1rs. How can this change be implemented without notifying earlier?
I guess this is not a good policy and airtel will surely loose thousands of their old customers including me.
Please make rental as it was earlier... It is a request from all friendz customers..