Airtel Mobile Prepaid Connection — Balance deducted.

Address:

South 24 Parganas, West Bengal

Respected Sir & all other viewers I like to inform you that I am suffered by Airtel Mobile prepaid connection night talk plan. My mobile no [protected] i am using 1paisa/sec tariff rate. As well as i am also using night tariff which is A2A 1.00/- PER 20 Minutes. But somany time i faced a poblem that when i talk that time i found the tariff is not working & i loss my lot money. I made the call to our customer care but they told me i am not able to use this tariff because of my 1paisa/sec tariff. But they return my money & next day i am able to use that 1.00 Rupee/20 minutes tariff. My question is How its possible? But they don't have any answer and then they cut the call & block my mobile number for 2 days , so i can't make call to the customer care.
What they want from me? I am not going to leave that number because of my contacts. And why should i leave that ? 5th Oct 2010 at 23:35 hrs i made a call to airtel and i talk approx 54 Minutes . I lost 32.6 Rupess
But as per tariff it must be 3.00 rupess because that a 1Rupee/20 minutes tariff. I made a call to the customer care & they told me the same thing . After that they transfer the call to the Supervisor and the seen my last few days call details & agree with me. But not yet they returns my money.

My question is :

1. Is they don't have any responsibility?
2. Is that the way of earning money more? Just calculate per day is they reduct 1 rupee from 100000
users balance then they earn 1,00,000 Lacs Rupess but no body have time to fight for 1.00 Rupee.
That's why they think people are fool?
3. Every time they says 100% error free system they use, but when you ask some thing about problem
& if they found thats there fault they reply you that server busy thats why they not able to see your
details. Is Airtel can prove they are having a error free system? I am ready to face them.

We are living in Independent country. This is India. They need to know that its not a JUNGLE. Indian's please come and fight for this.