Airtel Mobile Prepaid Services — Regarding irregularities in prepaid mobile connection | |||
Sir, Myself Dr. Md.Osamah Kalim, Assistant Professor, MGVC, Bhratpur, Rajasthan. I have applied for prepaid mobile services from Airtel on dated 7/03/2010 and getting it on the same day. My mobile no. is [protected]. I have submitted valid identity proof(driving liscence) and a local reference of the city. After 12 days, the mobile service provider had blocked my sim giving reasons of invald identity proof. i have complained to the local retailer but till now the problem has not been solved. On their request i have again submitted my ID proof. Kindly take some strict action, so that person like me wouldn't be harassed. Was this information helpful? | |||
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AIRTEL MOBILE PREPAID SERVICES — activation of GPRS service without opting for it
I had activated GPRS service on my mobile through Airtel and wanted to deactivate it and was told by their customer care that it will be deactivated the next month by itself as I had done it through easy charge but again the next month they deducted amount from by account for GPRS services even though I had not given a request for activation and they are not ready to refund by money. Please advise.