Airtel — Disconnection of mobile number | |||
In 2007,I took Airtel Mobile no. [protected] (lifetime-prepaid plan) from the Moga centre of the co.In Nov.2009 I went abroad and on my coming back to India in Sep'2010, I found my number was deactivated.I approached the co's centre for its activation.The no was activated on 23.09.10 after submission of my photograph and ID Proof.On 14.10.10, the no. was deactivated again.The co. left a message on my mobile to submit Photograph and ID Proof to their centre.On 15.10.10,I submitted the same to their centre,1,Gill's Park, G.T.Road,Moga and they gave me a chit bearing Form no.[protected].On 20.10.10,on my supplying them information thru E.Mail the number was activated. Suddenly on 01.11.10,it was deactivated once again due to non supply of documents.Further co. wants me to take the same no. under postpaid plan after payment of its activation fee of Rs,300/-.When it was brought to their notice about sequence of mails exchanged with them and three times submission of documents to them, they on 2.11.10,advised me to wait for five days.I reminded them about it on 09.11.10 but they have neither activated my no. nor given me any reply to date. I am very much disturbed on this account.I incur not only loss of money but also on account of various information which I use to get from my Banks and other business areas. It is requested to help me out in this matter and compensate me along with the activation of this no. Thanking you. Vijay Kumar Pabbi Ex.Manager Excise & Taxation,Nestle India Ltd.Kothi no. 5, Baba Farid Complex, Block-A, G.T.Road, Moga. Was this information helpful? | |||
3 Comments | |||
Comments
Bharti Airtel Limited — Non disconnection of telephone
I had made request for disconnection of my telephone number [protected] on 12th June 2009 but still my connection has not been disconnected. I have been told that I had confirmed to your executive to continue the connection but I had never told such thing. AI am surprised that a company like bharti is adopting such malpractices to charge unnecessary charges from customer. .
Bharti Airtel — Disconnection of mobile number
I was using a Airtel Postpaid number from last 3-4 years[protected]. . I switched my number from postpaid to prepaid last month[protected] with proper documentation (i.e. photo id card , post to pre form , photograph) . Now the problem is that on 19th april deactivate outgoing calls and after that 20th april incoming calls also , now it shows inactive sim . I was not aware of that , no intimation from company side like any call or any msg . When i made a call to customer care they said we didn't know the reason .I am working with a Bank so my number status shows to other doesn't exist how shameful when my central office , zonal office or customers calls me and they gt that reply . Please reply on urgent basis my alternative number is[protected] . [protected]@yahoo.co.in
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AirTel — regarding disconnection of life time plan.
i have recharged with 495 plan that given me a validity of 2010.also i have recharged with more than 150 amount within 6 months period.however my connection been disconnected without any message why?
now what i have to do being with the same number.
But i don't want to being with any mid term recharge condition.