[Resolved] Airtel Mumbai — SIM registration failed | |
To whome it may concern I am Yatendra Singh Chauhan from Powai Mumbai. I was using Airtel since last one year, on 24 December 2008, I am offered a postpaid connection on thr same number by Airtel office, I accepted the offer, the very next day a person from Airtel came to me and collected all my related documents, photos and a fees of Rs 300.00 in cash. On 26th December I got my postpaid connection activated. But suddenly on 02nd January 2009, my outgoing calls and SMS facility is barred. On 07th January my SIM registration is cancelled. On contacting customer care they are saying we will see. One lady named miss . Akshaya ( Mobile No. [protected] )contacted me from Airtel on 7th January, she told me to fax the landline bill of my billing address to her, I followed the same and I was told that the SIM will be activated within a day. But till today my problem has not been solved and Miss. Akshaya is not taking my call and transfering to some other numbers . If Airtel Mumbai is not in a position to provide proper services to the customers, I request them not to harras the customers, just straight way say, we can't help. so that we can go for other options. Thanks ! Chauhan Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
4 Comments | |
Comments
my airtel number [protected] is been disconnected since 22.04.2009. I have given the needed documents at goregaon west gallery on 26.04.2009 and they had told me that the procedure will take 48hrs, but after that my number is not yet activated, kindly consider my complaint and do the needful.
Reply
My Mobile No-[protected] and my SIM was lost.
So, I had gone to your Fort gallery on 2nd September 2010 and received a duplicate SIM which was to be activated within 4 hours but the same was not activated after 4 hours.
Subsequently, when I had called your helpdesk, he told that there is a problem with the SIM and he would deliver the same within one working day. Since then I had been following up continuously but till date neither I had received the SIM and again I had been receiving false commitment from your
helpdesk that he would deliver my duplicate SIM but till date no one has turned up.
Service is very poor and pathetic from your end.
Kindly escalate the same at the earliest.
So, I had gone to your Fort gallery on 2nd September 2010 and received a duplicate SIM which was to be activated within 4 hours but the same was not activated after 4 hours.
Subsequently, when I had called your helpdesk, he told that there is a problem with the SIM and he would deliver the same within one working day. Since then I had been following up continuously but till date neither I had received the SIM and again I had been receiving false commitment from your
helpdesk that he would deliver my duplicate SIM but till date no one has turned up.
Service is very poor and pathetic from your end.
Kindly escalate the same at the earliest.
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