Airtel — airtel charging @ 6000+ for extra 1gb | |||
Dear Sir I am sending this mail again as the issue is unresolved so far (30/3/11) by the mumbai appellate, so i am also requesting other Appellates to please intervene in resolving the issue. The problem is connected to my Airtel no [protected] having a bill of 13433 /-for feb. (my normal bills are around 400/-) (Also i am not in a position to afford it ) In january 2011 i activated Rs 98/2gb monthly gprs plan, the plan was easy to understand in Rs and GBs. Also the main reason i took this plan was because it was an affordable plan for me. i was told that after 2gb its 30 paisa/ 50kb which wasn't very clear to me at that time, on good faith i believed the charges to be on par with the Rs98/2gb plan. I dint have any idea that extra GB would be charged at Rs 6000 to 7000, (also i am not in a position to afford it) i would have greatly appreciated if i had received a call informing me when my gprs charge was going extremely high. normally i look for msgs from Airtel under the tag of 121,247. the "AD-Service" msg din't intimate me that it was a airtel msg. The 121 msgwhich i received on 16/2/11, is what intimated me, but by then the bill was already generated. Also the first AD-Service msg sent to inform me about the charges was just 4 days before the bill was generated on 9/2/11 and by then gprs charge was already 31 times over. called to check the issue on 19/2/11 to know further, and also sent mails to airtel appellates Requesting You to please help me out in resolving the issue. Thank you and regards jacob Was this information helpful? | |||
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