Airtel — security deposit not refunded

 
5 Reviews
Maharashtra, India
 sanbid
I was using Airtel service since 2003 in Mumbai. and because poor connectivity & service, discontinued their service. Sent email to them several times and called the call center for the refund of the security money (Rs. 6000/- + ) for international roaming & higher credit limit which I had deposited at their service center earlier - now, they are not even having a curtsy to call back or reply back or refund! Airtel seems truly pathetic to me now though I was having a good impression about them.
now I switched to other service provider and really enjoying the good service including blackberry service.
Just thought of sharing this in this forum.
Thanks for reading.
Sanbid Golui
Complaint comments  4 Comments     Updated: Share0Tweet0

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Comments

Dear sir,

My name is kishore G Sarvaiye, My cell no is [protected]. Earlier, upto Aug 2006, i was having full value plan of airtel, wherein they have billed Rs. 200 as advance rental. I have migrated from full value plan to Life time prepaid in sept 2006. At the time of migration i have been told that you have to pay the monthly bill. the advance monthly rental will be sent to you on you address thru cheque.

After exact 1 year, still they have not refunded my advance rental. i had been to airtel office Aurangabad several time, no satisfactory reply they have given.

I hope, i will get back my advance rental.
DEAR SIR,
I HAVE WRITING THIS LETTER BY PAINFULLY THAT IAM AN CUSTOMER OF AIRTEL FOR LAST 5.2YRS. IAM USING AIRTEL. PRESENTLY TWO DAYS AGO I HAVE REDUCED MY CALL RATES BY RECHARGING 8RS. SCHEME. NOW I CAN CALL 50PAISE STD AND 40PAISE LOCAL ITS GOOD IAM HAPPY.
BUT TODAY FROM UR AIRTEL OFFICE ONE PERSON HAS COME TO MY HOME IAM SLEEPING THERE MY NIGHT DUTY IS GOING DUE TO THAT IAM NOT IN ACTUAL CONDITION. HE HAS SAID A PLAN FOR POSTPAID 349RS. I HAVE HEARD IN HALF WAY AND I HAVE GIVEN 500RS. FOR SOME SURETY FOR 3MONTHS HE HAD SAID IN CHECK. AFTER THAT I HAVE STUDIED ABOUT THE PLAN BUT IAM NOT INTERESTED MY PRESENT SCHEME IS GOOD AS COMPARING FOR ME. SO I HAVE CALLED HE AND SAID PLEASE GIVE BACK THE CHECK TO ME MY PRESENT PLAN IS GOOD. BUT HE HAS NOT GIVEN CHECK AND REFUSE TO ACCEPT MY WORD. I WANT MY CHECK OF 500RS. BACK AS EARLY AS POSSIBLE. PLEASE DO NEEDFUL FOR THIS. OTHERWISE IAM GOING TO SURRENDER MY AIRTEL PRESENT CONNECTION ALSO BCOZ I HAVE LOST FAITH IN AIRTELWHICH I HAVE KEPT FOR LAST 5 YEARS DUE TO THAT ONE PARTICULAR PERSON. WAITING FOR A QUICK REPLY.
Dear Mr. Rakesh,
I have sent emails on 23rd, 27th July and 2nd Sept to the following email address:
nodalofficer.[protected]@airtel.in, [protected]@in.airtel.com.
received automatic acknowledgement emails several times but nothing beyond that.
am sending a separate email along with all all these attachment to the email you mentioned - and that also seems to be a common email to get the automatic reply. but still, hoping the best.
Thanks for this revert.
regards,
Sanbid
Though its a very late response as I am logging in in this forum again after many months. this is to inform that I have received my security money back from Airtel after lots of persuasion - partially after adjustment as per Airtel's connection, but surely would like to thank those people inside Airtel who helped to get my money back. Thanks.

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    Airtel - security deposit not refunded