Airtel — Issues with Airtel Prepaid to PostPaid conversion | |||
I am holding Airtel prepaid sim card. I received a call from airtel agents suggesting for prepaid to postpaid conversion. I got convinced and a guy named Jeetu Pavale([protected]) came for collecting necessary document on April 07, 2011. I was assured that the whole process wud take max 7 days. I was charged Rs.300/- for the conversion and received the receipt (Receipt No. 106449) and a welcome kit (sim card inside). But till now it is not activated. I have been calling the airtel representative who came for collecting the documents since long and that fellow is not at all picking up my calls. Pissed off calling hundred time daily to the Airtel representatives and on the top of it they assure me tht the complaint has been registered and I would be getting call from the responsible person in 24 hrs. Also provided me with the Request No. 37027043. Its been a week but didnt receive any calls from them! This agent is seriously spoiling the name n image of Airtel. My question is - Is there any way through which I can check if my documents have been submitted with Airtel or not. I m afraid that by doing this kind of act they are just making fool of general public. please look into this matter n reply soon! thank you. Was this information helpful? | |||
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I need your help in letting me know whether my application along with the necessary proofs has been submitted or not.
I have been charged Rs. 300 as the conversion fee.
And if my documents has not been submitted that means these agents/representatives are making us fool. Its like a business for them...collecting money from people and filling their pockets.
Please dont suggest me to visit Airtel Relationship Center. If I hd to visit ARC, I would have approached them in first instance only...we trust these agents coz we cant spare time for these processes.
and on the top of it nothing can compensate the mental trauma I m facing coz of this.
Please let me know the status of my application or else give me the contact number of the concerned person who could assist me properly.
I want that person to be punished!