[Resolved] Airtel — My balance is being reduced for 2 months

krish4053

from Pathankot, Punjab

Address:

Tamil Nadu

Hello,

My mobile number is : [protected]. I top up my mobile with 555 INR - every 20 days and i also have various rate cutters. In 20 days - My balance of 555 is going out in some form.

In the recent month - in the name of GAMES MANIA - they are taking 5 INR a day. I didn't subscribe for anything. And i get some regular notifications of call cost & message cost - 4.00 & 1.00 INR where i don't make any calls and msgs.

I have lost so much of money in this. They are easily stealing my money.

Please help me to get back my money.

--
Regards
Krish

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Aug 13, 2020

Complaint marked as Resolved

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Comments

uday kumar

from Mumbai, Maharashtra

Airtel — balance is get reduced for last 2 months

First i have seen the advertisement while surfing the net.I found free product message and activated that offer with my mobile number [protected].From that day onwards my balance is keep on deducted by RS.20 every two month. I don't why this thing is happening to me.Please get me out of this problem by deactivating that particular offer.

Airtel Customer Care

from Mumbai, Maharashtra

Verified Support

Namaste Krish,

We would like to inform you that your concern listed 10 Sep 2012, has been resolved. Should you have any queries please contact Airtel customer service at www.airtel.in/airtelpresence

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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