[Resolved]  Airtel — My number has been permanently disconnected within 2 months, fault of a customer care representative

Bharti Airtel — About Disconnect the number

Dear Sir/Mam
I have a AirTel Brodban conncetion, i request to airTel to disconnect my connetion and that time i paid all the due amount, but next moth they send me bill of 700 hundared with new paln...
So i want help and what are the procedure for cunsumer form.

Thank
You
Indramani
[protected]

Bharti Airtel — Not disconnecting my number

I had taken a mobile connection from Airtel in Hyderabad. After 9 months i was transfered to Delhi and i opted for Relocation Package from Airtel. As i was told, under this package i will be provided a new number in Delhi and my Hyderabad number will be disconnected automatically. But, even after 5 days, my hyderabad number is still active and they are charging me for 2 seperate numbers. I tried calling the Airtel Customer Care and they were unable to do anything regarding this.
Moreover, When i asked the customer care number of Hyderabad from Delhi Office, they gave me Chennai' Number which gave me UP's Number. Again, next day Delhi Customer Care Executive gave me some customers number, for calling which i was abused by the person whose number it was.

Their Customer Service is Pathetic and they are charging me twice the amount i should be charged.

Namaste Mr. Chakraborty,

This is to inform you that your concern listed on 24 April 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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Namaste Mr. Chakraborty,

Further to our discussion dated 24 April 2013, your concern is being worked upon. We would require some more time to resolve it and shall keep you updated of the progress.

We assure you that we are committed to resolving the issue to your satisfaction.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
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Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

Namaste Mr. Chakraborty,

We would like to inform you that your concern listed 24 April 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com.

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
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Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33