[Resolved] Airtel — SIM NOT FUNCTIONING

Amit Narayanan

from Noida, Uttar Pradesh

Address:

Thane, Maharashtra

I MR AMIT NARAYANAN FROM NALLASOPARA WEST, HAD PURCHASED A PREPAID SIM OF AIRTEL ON DATED ON JUNE 28TH OF 2010 .BUT AFTER TWO WEEKS MY SIM CARD WAS NOT FUNCTIONING ,I CALLED UP FOR CUSTOMER CARE NO.BUT THE EXCUTIVE OFFICER SAID THAT THE DOUCMENTS HASN'T YET REACHED TO AIRTEL GALLERY. BUT AFTER TWO DAYS, I HAVE SUBMITED THE DOCUMENT TO THE RETAILORS, BUT STILL SERVICE WAS NOT STARTED . MY AIRTEL NO IS;[protected] SO I HOPE YOU TO DO THE NEEDFUL AS EARLY AS POSSIBLE.

Was this information helpful?

No (0)

Yes (0)

Aug 13, 2020

Complaint marked as Resolved

Related Airtel reviews

View all 54509 Airtel Reviews

Comments

mjsudhir

from New Delhi, Delhi

AirTel — sim not functional

I purchased the air tel sim from the airtel service provider from the agent at hisar cantt , which was working well till 22oct 10. the outgoing and incoming facilities to the sim were debarred since the date mentioned above. On contacting the service agent, he told that the services will resume after depositing the photos and identification proof. these documaents handed over to the agent on 29 sept10. Is this is my fault or the agent's . Above that inspite of reptted reminders the sim is still not functional. I believe the agent is non responsive to rectify the problem which is not in your company's interest .Such agents are spoiling the customer relations with your company. Therefore it is requested that this agent who is located in the shopping complex of hisar cantt should be blacklisted and his license be ceased with imediate effect. I would also like to inform u that he is insisting the customers to purchase sim of other cmpanieis than airtel. my sim no is [protected]. and the agent /service provider is located in Hisar cantt.

Lt col ss sambyal